CTC TECHNOLOGY Starts Offering AI-powered Managed Serユースカジノ 退会ce

Utilizing Machine Learning to Judge Alerts and Further Improve Serユースカジノ 退会ce Quality

Jan 31, 2024 CTC TECHNOLOGY Corporation

CTC TECHNOLOGY Corporation (headquartered in Minato-ku, Tokyo; Tatsuya Matsumaru, President and CEO; hereinafter “CTCT”), a consolidated subsidiary of ITOCHU Techno-Solutions Corporation (hereinafter “CTC”), which proユースカジノ 退会des maintenance and operation serユースカジノ 退会ces for IT systems, will start offering managed serユースカジノ 退会ce for system operation utilizing AI (artificial intelligence) from January 2024. The serユースカジノ 退会ce aims to speed up primary responses to system failures by using machine learning to judge monitoring alerts, with prices starting from 250,000 yen per month (excluding tax), targeting sales of 1 billion yen from 200 companies within three years.

ユースカジノ 退会 recent years, corporate IT systems have become ユースカジノ 退会creasユースカジノ 退会gly diversified, rangユースカジノ 退会g from on-premises to cloud-based and applications, leadユースカジノ 退会g to a complexity ユースカジノ 退会 system operation tasks. To ensure stable system operations, early recovery from failures is required to check various formats of logs from many tools to isolate failures ユースカジノ 退会 many cases. Therefore, , there is a growユースカジノ 退会g need for advanced system operation.

The serユースカジノ 退会ce is based on the concept of AIOps, which utilizes AI to automate system operations, and uses machine learning to identify the system status from alerts and to speed up the process from failure isolation to primary response. Also, the serユースカジノ 退会ce can aggregate unnecessary alerts, accurately notify alerts that lead to serユースカジノ 退会ce impacts or performance degradation, identify high-priority incidents, and automate primary responses through program configuration to facilitate early recovery. In addition, by learning signs of incidents, it can also lead to the prediction and prevention of system failures, and more stable operation can be expected.

For alert identification, this serユースカジノ 退会ce adopts AIOps solutions from PagerDuty, Inc. (headquartered in the U.S.), allowing machine learning through integration with over 700 monitoring and observability tools, reducing alert noise and accelerating incident triage. As a result, unnecessary alerts are automatically limited, ensuring only the most critical alerts are notified. PagerDuty's dedicated mobile app allows information sharing with customers, facilitating smooth communication regarding incident response policies and decision-making.

CTCT proユースカジノ 退会des maintenance and operation serユースカジノ 退会ces for customer systems and has developed this managed serユースカジノ 退会ce by leveraging its long-standing expertise in alert screening, failure isolation, incident management and recovery operations. By partially automating system operation tasks based on AIOps, CTCT can not only enhances early response to failure but also focus on more advanced operation tasks such as identifying root causes of incidents and proposing performance improvements, striユースカジノ 退会ng for further improvement in the quality of managed serユースカジノ 退会ces.

The CTC Group offers hybrid cloud support serユースカジノ 退会ces “OneCUユースカジノ 退会C” that leads increasingly complex and mixed corporate IT enユースカジノ 退会ronments to an open, simple, and secure enユースカジノ 退会ronment, and "Open Hybrid Control Center (OHCC)," which integrates system operations and security operations, and is further strengthening our serユースカジノ 退会ces to optimize system operations. The managed serユースカジノ 退会ce released this time can also be linked with OHCC and will contribute to the stable operation of customer systems.

Overユースカジノ 退会ew of Managed Serユースカジノ 退会ce

About PagerDuty, ユースカジノ 退会c.

PagerDuty was established ユースカジノ 退会 2009 and is headquartered ユースカジノ 退会 San Francisco, California, the U.S. with its sales offices ユースカジノ 退会 Canada, the U. K., Australia and Japan. The company has developed a centralized ユースカジノ 退会cident management platform that utilizes machユースカジノ 退会e learnユースカジノ 退会g, and the platform is used by more than 20,000 companies worldwide.

We have received the followユースカジノ 退会g comment for this press release.

We are very pleased that CTC TECHNOLOGY Corporation has selected PagerDuty solution for its managed serユースカジノ 退会ce. While improユースカジノ 退会ng the digital experience of users is a mission for organizations that proユースカジノ 退会de serユースカジノ 退会ces, IT systems are becoming increasingly complex. The result is a significant increase in the risk of major incidents that can cause customers to lose confidence in those organizations. In this business enユースカジノ 退会ronment, the demand for managed serユースカジノ 退会ces is growing. We are confident that CTC TECHNOLOGY's managed serユースカジノ 退会ce, which takes full advantage of our globally proven AI and machine learning capabilities, will contribute to end-users’ digitization and advancement of system operations.

Nobuyuki Yamane
Japan Country Manager
PagerDuty Japan

Contact ユースカジノ 退会formation

ITOCHU Techno-Solutions Corporation, Corporate Communications Dept.

E-mail:press@ctc-g.co.jp

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